We go inside your business, find what's actually slowing you down, and fix it — with better processes, smarter technology, and teams that stay aligned.
What We Do
We work across every layer of your operation — from the processes your team runs daily to the technology stack you've accumulated over the years.
Root cause analysis of broken workflows. We map your processes, find where things break down, and build actionable plans to fix them.
Automating manual tasks with the right technology. If your team is doing it by hand and software could handle it, we make that switch happen.
Auditing what you already pay for. Most companies under-utilize their existing tools. We find the gaps and get more value out of what you have.
Change management that actually works. New processes fail without team alignment. We get your people on board so improvements stick.
Putting the right people on the right work with the right tools at the right time.
The Team
Four specialists. One coordinated approach to fixing your operations.
Patrick Butler
Strategic Planning & AI Deployment
Leads strategic initiatives and AI deployments that change how businesses operate day-to-day.
Liz Shattock
Fractional COO
Executive-level operations leadership without the full-time overhead. Structures teams, processes, and accountability systems.
Riley McNamara
Marketing & Social Media Strategy
Drives brand awareness and client acquisition through targeted marketing and social media campaigns.
Mark Simmons
Custom Software Solutions
Builds tailored software that solves the problems your off-the-shelf tools can't.
About Us
We work best with companies that know something is wrong and are ready to do something about it.
The Operations Fixer is a boutique consulting firm that partners with growth-stage and mid-market businesses to fix the operational issues that hold them back. We're not generalists with a slide deck — we're specialists who roll up our sleeves and get into the work with you. Our team brings executive operations leadership, technical depth, marketing strategy, and custom software development into one coordinated engagement. That's not common. And it's why our solutions actually hold.
Get in Touch
Start with a conversation. We'll listen first, then tell you honestly what we think we can do.
Schedule a consultation through our website. We typically respond within one business day.
Schedule a Consultation